This policy sets out how Innovate Her (‘us’, ‘we’) collects and uses data that is submitted when you use our website (www.innovateher.co.uk).
Why we collect your data
We only collect personal data that is submitted with your consent through one of our online forms for the purposes of marketing or communication.
We do not collect sensitive data such as information on health, race, sexual orientation, religion or political beliefs. The information we collect will be limited to that required for the function that we collect the data for, and that helps us to serve you.
We also collect anonymised data on your navigation and interactions on our site for the purposes of tracking usage and performance information about our website. This data is used by us to improve our website, and it does not identify you as an individual.
How we collect your data
Cookies and Analytics
Our website makes use of Google Analytics to track and monitor how visitors use our site. As a user navigates between web pages, Google Analytics records information about the page the user has seen, for example the URL of the page.
Most internet browsers will give you the option of disabling all cookies but this can have a negative impact on your browsing experience. It will also limit our ability to track behaviour and make future improvements to our site, which will benefit our visitors.
Please refer to support pages for your particular web browser for more details. To opt out of Google Analytics, you may use this tool provided by Google.
Third-party tools and platforms we work with to deliver our work (virtual programmes and events):
We tailor our communication to suit our audiences (Teachers, Students, Parents, Ambassadors and Youthclubs). We will ask you for your email address, name, region or location, school you work at or attend, your job title and if for example you receive free school meals on our websites, event(s) platforms, and research forms. This data is then stored in the relevant tool(s) database.
We have listed every tool we work with and why, and provided you with links to their privacy and data policies:
|Tool||Description||Links to their full privacy and data policies|
|Hopin||We started working with Hopin in October 2021. They will be hosting our live, virtual events for the next year.|
We have deactivated a few features on the platform so that it is safe for our student audience (13+ year olds);The chat feature has been deactivatedThe ‘profile’ feature has been hidden so that students will not be able socially follow each other or directly speak to one anotherStudent will only be able to talk to the audience or speaker via moderated polls and a moderated Q&A feature
|If you have registered for one of our live events your data will be stored on the Hopin platform.|
Like most tech companies, Hopin’s platform is hosted on Amazon AWS. Amazon AWS is owned by the same man who runs Amazon, Amazon Prime etc. – they own the largest amount of servers in the world.
|Thinkific||Thinkific is an e-Learning platform we use to host our e-Learning courses.|
We have implemented a DOB and age verification student journey so we can review and verify the age of every person that registers to learn with us.
|If you have registered to learn with us, your data will be stored in Thinkific and Mailchimp.|
If we recognise that you are not a teacher or student, your data will be removed.
|Mailchimp||Mailchimp is our email marketing provider, they store any data we collect across all of the third party tools listed in this table so that we have one master database or datalist.||You can read mailchimp’s data security policy here.|
|Airtable||We use airtable as a Customer Management System, we do not store student data in airtable only partner, teacher and ambassador data.|
It helps us to keep track of the emails we are sending you so that we can provide a helpful service.
To opt out of Google Analytics, you may use this tool provided by Google.
|Zoom||We use zoom to host our partner and teacher events – we do not use zoom for our students.|
If we are using a video conferencing tool with our students we tend to dial into the teachers classroom or teams account and have consent forms signed before doing this.
Newsletter Signup (s)
We collect your name, email address and an optional message through our contact form, so that we can reply to your enquiry. Your submission is stored locally on our website, and a copy is emailed to a member of our team for response. Periodically the submissions will be deleted from the website.
How we we use your data
We do not share your personal data with any third parties unless there is a prior agreement with you to do so and we have obtained your consent.
For newsletter subscriptions, your email address will be added to our Mailchimp mailing list and will be used for this purpose only.
Information you provide through our contact form(s) is used to ensure we are able to contact you in response to your enquiry in the most appropriate manner. We will not use this data for any other purposes.
Who is responsible for your personal data?
Internally, we make use of reasonable security measures to protect your personal information both physically and digitally (where applicable) against loss or theft, as well as unauthorised access or disclosure. Our data controller is Jo Morfee and any enquiries related to personal data can be submitted to firstname.lastname@example.org.
Your data rights
Rights to access:
You may contact us at any time to request a copy of the personal data we have on record. This should be done by emailing us at email@example.com. There is no charge for this service.
Right to update:
You may contact us to update the personal information we hold if it is no longer correct by emailing firstname.lastname@example.org.
Right to data portability and access:
You may request a copy of any personal data we store so that you may confirm its accuracy or reuse the data for your own purposes, as well as to enquire how your data is being processed. Please contact us at email@example.com to make your request.
Right to opt-out or restrict processing:
All direct marketing communications will be done through email, and will only be sent to those users who have given their consent for us to do so. All email newsletters will contain an unsubscribe link, which you may use to opt-out of any further marketing communications.
You may also request that we restrict processing of your data. This means we are able to continue to store your data, but can no longer make use of it. You may make this request verbally or by emailing us at firstname.lastname@example.org.
Right to erasure:
You have the right to request we delete all personal data from our systems at any time. In some circumstances, outlined by the GDPR we can refuse this request. In all other cases we will ensure your data is removed within one month. You may make this request verbally or by emailing us at email@example.com.
Right to be informed:
If there is ever a security breach of our data storage systems, we will inform you of the level of risk that your personal data has been obtained.