Privacy Policy
Introduction
This policy sets out how Innovate Her (‘us’, ‘we’) collects and uses data that is submitted when you use our website (www.innovateher.co.uk).
Innovate Her is committed to ensuring that your privacy is protected and any information you provide when using our website will only be used in the ways outlined in this privacy policy.
Why we collect your data
We only collect personal data that is submitted with your consent through one of our online forms for the purposes of marketing or communication.
We do not collect sensitive data such as information on health, race, sexual orientation, religion or political beliefs. The information we collect will be limited to that required for the function that we collect the data for, and that helps us to serve you.
We also collect anonymised data on your navigation and interactions on our site for the purposes of tracking usage and performance information about our website. This data is used by us to improve our website, and it does not identify you as an individual.
How we collect your data
Cookies and Analytics
Our website makes use of Google Analytics to track and monitor how visitors use our site. As a user navigates between web pages, Google Analytics records information about the page the user has seen, for example the URL of the page.
Our analytics does make use of User Id, for this we have enabled IP anonymisation, so that no personally identifiable data is included in the analytics cookies. Google Analytics data is stored and processed by Google. This data is anonymised and cannot be linked to the user as an individual. View the Google privacy policy here.
Most internet browsers will give you the option of disabling all cookies but this can have a negative impact on your browsing experience. It will also limit our ability to track behaviour and make future improvements to our site, which will benefit our visitors.
Please refer to support pages for your particular web browser for more details. To opt out of Google Analytics, you may use this tool provided by Google.
Third-party tools and platforms we work with to deliver our work (virtual programmes and events):
We tailor our communication to suit our audiences (Teachers, Students, Parents, Ambassadors and Youthclubs). We will ask you for your email address, name, region or location, school you work at or attend, your job title and if for example you receive free school meals on our websites, event(s) platforms, and research forms. This data is then stored in the relevant tool(s) database.
We only collect the information we absolutely need to help us design better services for you. For students, we have created a separate privacy policy on our e-Learning platform which you can review here.
We have listed every tool we work with and why, and provided you with links to their privacy and data policies:
| Tool | Description | Links to their full privacy and data policies |
| Hopin | We started working with Hopin in October 2021. They will be hosting our live, virtual events for the next year. We have deactivated a few features on the platform so that it is safe for our student audience (13+ year olds);The chat feature has been deactivatedThe ‘profile’ feature has been hidden so that students will not be able socially follow each other or directly speak to one anotherStudent will only be able to talk to the audience or speaker via moderated polls and a moderated Q&A feature | If you have registered for one of our live events your data will be stored on the Hopin platform. Privacy policyData FAQs Like most tech companies, Hopin’s platform is hosted on Amazon AWS. Amazon AWS is owned by the same man who runs Amazon, Amazon Prime etc. – they own the largest amount of servers in the world. |
| Thinkific | Thinkific is an e-Learning platform we use to host our e-Learning courses. We have implemented a DOB and age verification student journey so we can review and verify the age of every person that registers to learn with us. You can read their student privacy policy here. | If you have registered to learn with us, your data will be stored in Thinkific and Mailchimp. If we recognise that you are not a teacher or student, your data will be removed. You can read Thinkific’s privacy policy here. As per the ICO, children over the age of 13 in the UK can consent to give their marketing data (email address, first name and last name) but we want to make sure this is really clear so it is referenced within the learning sessions, on our privacy policy and when they register to use any other third party tools on our e-Learning platform. |
| Mailchimp | Mailchimp is our email marketing provider, they store any data we collect across all of the third party tools listed in this table so that we have one master database or datalist. | You can read mailchimp’s data security policy here. |
| Airtable | We use airtable as a Customer Management System, we do not store student data in airtable only partner, teacher and ambassador data. It helps us to keep track of the emails we are sending you so that we can provide a helpful service. | You can read airtable’s privacy policy here. |
| Eventbrite | We use eventbrite for our teacher and partner events. It helps us to communicate with the people who register to attend our events and we pass the data to mailchimp and airtable so that we can keep track of attendees in our partner and teacher network. | You can read eventbrite’s privacy policy here. |
| Google Analytics and Google Forms. | Our website makes use of Google Analytics to track and monitor how visitors use our site. As a user navigates between web pages, Google Analytics records information about the page the user has seen, for example the URL of the page.Our analytics does make use of User Id, for this we have enabled IP anonymisation, so that no personally identifiable data is included in the analytics cookies. Google Analytics data is stored and processed by Google. This data is anonymised and cannot be linked to the user as an individual. Most internet browsers will give you the option of disabling all cookies but this can have a negative impact on your browsing experience. It will also limit our ability to track behaviour and make future improvements to our site, which will benefit our visitors.Please refer to support pages for your particular web browser for more details. | View the Google privacy policy here. To opt out of Google Analytics, you may use this tool provided by Google. |
| Zoom | We use zoom to host our partner and teacher events – we do not use zoom for our students. If we are using a video conferencing tool with our students we tend to dial into the teachers classroom or teams account and have consent forms signed before doing this. | You can read zoom’s privacy policy here. |
Newsletter Signup (s)
Our newsletter sign up form(s) on this website www.innovateher.co.uk collect your email address, name and preferences, which are required to add you to our Mailchimp mailing list. We gather statistics around email opening and click rates to help us monitor and improve our newsletter. The newsletter employs a double opt-in, so you will receive an email to confirm you wish to subscribe to our newsletter after you have filled in the form. If you have signed up for a newsletter, your email address will be added to our mailing list controlled and managed through Mailchimp. You may view the Mailchimp privacy policy here.
Contact Form
We collect your name, email address and an optional message through our contact form, so that we can reply to your enquiry. Your submission is stored locally on our website, and a copy is emailed to a member of our team for response. Periodically the submissions will be deleted from the website.
How we we use your data
We do not share your personal data with any third parties unless there is a prior agreement with you to do so and we have obtained your consent.
For newsletter subscriptions, your email address will be added to our Mailchimp mailing list and will be used for this purpose only.
Information you provide through our contact form(s) is used to ensure we are able to contact you in response to your enquiry in the most appropriate manner. We will not use this data for any other purposes.
Who is responsible for your personal data?
Internally, we make use of reasonable security measures to protect your personal information both physically and digitally (where applicable) against loss or theft, as well as unauthorised access or disclosure. Our data controller is Jo Morfee and any enquiries related to personal data can be submitted to hello@innovateher.co.uk.
Your data rights
Rights to access:
You may contact us at any time to request a copy of the personal data we have on record. This should be done by emailing us at hello@innovateher.co.uk. There is no charge for this service.
Right to update:
You may contact us to update the personal information we hold if it is no longer correct by emailing hello@innovateher.co.uk.
Right to data portability and access:
You may request a copy of any personal data we store so that you may confirm its accuracy or reuse the data for your own purposes, as well as to enquire how your data is being processed. Please contact us at hello@innovateher.co.uk to make your request.
Right to opt-out or restrict processing:
All direct marketing communications will be done through email, and will only be sent to those users who have given their consent for us to do so. All email newsletters will contain an unsubscribe link, which you may use to opt-out of any further marketing communications.
You may also request that we restrict processing of your data. This means we are able to continue to store your data, but can no longer make use of it. You may make this request verbally or by emailing us at hello@innovateher.co.uk.
Right to erasure:
You have the right to request we delete all personal data from our systems at any time. In some circumstances, outlined by the GDPR we can refuse this request. In all other cases we will ensure your data is removed within one month. You may make this request verbally or by emailing us at hello@innovateher.co.uk.
Right to be informed:
If there is ever a security breach of our data storage systems, we will inform you of the level of risk that your personal data has been obtained.
Your use of our website constitutes your acceptance of our privacy policy. Innovate Her regularly reviews its policy to ensure we continue to meet current legislative requirements and the needs of our business.
We welcome any questions or comments in relation to the this privacy policy, and advise you to direct any such communication to us at; hello@innovateher.co.uk.