Key Responsibilities
This position offers a comprehensive, 360-degree spread of duties across HR administration, recruitment, and office operations:
End-to-End People & HR Administration
- Onboarding: Prepare offer letters, issue contracts, set up new starter profiles, and coordinate first-week induction schedules.
- Offboarding: Prepare any letters, calculate final holiday balances, schedule exit interviews, and manage the return of company kit.
- HR Systems Management: Act as the primary administrator for our HR software, keeping all employee records, data updates, and charts current.
- Compliance Tracking: Verify and log Right to Work documents, schedule mandatory training, and track policy sign-offs across the team.
- Employee Support: Serve as the first point of contact for day-to-day team queries regarding holiday allowances, company policies, and absence logging.
- HR Consultant Liaison: Prepare documentation and escalate complex employee relations queries to our external HR consultant.
ISO & Quality Management Compliance
- Audit Trails: Maintain strict document control, version tracking, and complete records of staff training matrices to support our ongoing ISO standards and quality audits.
- Policy Acknowledgement: Ensure all new and revised company policies are properly distributed, read, and formally signed off by relevant team members.
- Data Integrity: Ensure all physical and digital personnel files are handled securely and kept in exact alignment with both GDPR and ISO data management guidelines.
Recruitment Coordination
- Vacancy Posting: Format and publish job descriptions on external job boards, LinkedIn, and our internal careers page.
- Candidate Tracking: Monitor the applicant tracking system, screen initial CVs against baseline criteria, and send updates to candidates.
- Interview Logistics: Coordinate hiring manager diaries, set up MS Teams or in-person interview slots, and collate feedback forms.
Office Management & General Operations
- Workspace Maintenance: Manage day-to-day office presentation in Liverpool, ensuring meeting rooms are tidy and facilities are functioning.
- Stock & Supplies: Monitor inventory and order office stationery, staff refreshments, and general workplace consumables.
- Visitors & Enquiries: Greet incoming guests, handle central office phone calls, and manage incoming and outgoing post/couriers.
- Finance & Office Support: Collaborate with the wider team on data entry, basic expense filing, and simple cross-functional administrative tasks.
- Ad-Hoc Projects: Provide hands-on coordination support for internal staff events, team-building activities, and workplace culture initiatives.
